Pittsburgh area company in need of two candidates in the role of Market Research Associate.

Duties to include:

  • Conduct verbatim, scripted telephone interviews in a way that is clear and easy to understand.
  • Clarify and probe for answers, when appropriate, and answer questions from respondents using scripted responses.
  • Listen attentively and respond appropriately to respondents but maintain a neutral and unbiased position.
  • Accurately document the results of the telephone interview using computerized interviewing software.


  • High School Diploma or equivalent.
  • Strong interpersonal skills with a courteous customer service approach to the people you speak with.
  • Very strong typing, listening, and reading skills required.
  • Ability to exercise extreme patience, professionalism, self-control, and good judgment when dealing with respondents
  • Previous call center or telephone-based work experience is preferred, but not required.
  • Some evenings and weekends may be required.
  • Position requires long periods of sitting, typing, and heavy outbound telephone time.
  • Must be able to pass a background check and drug test.

To apply for this job email your details to pancoaststaffing7@gmail.com