Customer Service/Counter Representative ($48,000-50,000 per year)

Pittsburgh area insurance group is in need of two Client/Counter Associates.

Duties:

·         Field, manage and direct incoming calls as required

·         Provide professional customer service in guiding clients through the registration process

·         Create new electronic files in database

·         Research and fact check as needed

·         Assure that all submitted paperwork is fully compliant and accurate

Requirements:

·         Previous client/customer support experience

·         Professional verbal and written communication skills

·         Proficient PC skills with ability to learn new software as needed

·         Accurate data entry/input skills

·         Excellent organizational and attention to detail…accuracy is critical