Conference Specialist

Pittsburgh area event support company in need of Conference Specialist.

Duties to include:

·        Setting up and managing virtual meetings

·        Processing customer reservations and inquiries

·        Working with satellite offices to coordinate high profile events

·        Establishing a good rapport with customers

·        Handling customer service requests

·        Participating in customer-focused teams

·        Cross training in other departments

Requirements:

·        Bachelor’s Degree

·        Good phone presence

·        Excellent verbal/English skills

·        Good interpersonal and organizational skills

·        Customer service / call center / help desk experience preferred

·        PC/Windows basic skills required

·        Knowledge of a second language [Spanish or Portuguese] a plus