Client Conflicts Analyst

Downtown Pittsburgh law firm seeks a Client Conflicts Analyst.  The selected candidate will act as the point of contact for attorneys and other legal personnel related to the conflict and file creation process.

Duties to include:

• Maintain the highest level of professionalism at all times when interacting with internal and external customers. Demonstrate a positive attitude and commitment to quality customer service.
• Contribute to a positive team environment by demonstrating a strong work ethic, effectively communicating with others, and proactively anticipating attorney and client needs.
• Conduct searches of identified parties and other pertinent information in the firm’s conflicts database and external sources as applicable.
• Follow up with attorneys or other personnel as needed to ensure file information is accurate and complete.
• Review and analyze results of conflicts searches to flag potential conflicts of interest.
• Use strong independent judgment and discretion to identify serious issues that should be escalated to the supervisor or responsible attorney.
• Perform analysis of complex conflicts issues, and compile reports for attorneys or management.
• Coordinate with the IT Department, Records Management Department, partners, general counsel, and others as necessary in the creation and maintenance of ethical walls.
• Develop, implement, lead, and follow systems to cross-check, audit, and clean-up data and improve the conflicts process which contribute to data integrity.
• Serve as point of contact to provide information related to the conflict check and file creation process. Answer questions and provide training to new hires and others.
• Complete special projects and other assignments as requested by supervisor or other members of firm management.
   

Requirements:

·       Bachelor’s Degree, Paralegal Certificate, or equivalent legal experience required. JD preferred.

·       At least two years’ experience in a law firm as a paralegal, legal assistant, law clerk, summer associate, or attorney. Conflicts experience preferred. Experience with ProLaw a plus.

·       Understanding of conflict processes and requirements.

·       Technical skills including MS Office Suite and grasp of database and data integrity concepts.

·       Accurate with a focus on quality.

·       Highly analytical and attentive to detail.

·       Can review data and draw conclusions to allow good decision making.

·       Able to communicate and interact effectively with all organizational levels.

·       Ability to work independently and with strong follow through.

·       Able to work under pressure and with tight deadlines.

·       Assertiveness to manage difficult or demanding customers and keep legal staff accountable to follow established processes.

·       Good judgment in determining when issues should be elevated to next-level management.