Canonsburg area corporation in need of capable candidate in the role of Membership/Chargeback Rep.
Duties for this role include:
· Develop a solid understanding of customer policies and procedures relating to chargebacks, membership and contracts.
· Following established procedures, process, validate and reconcile chargeback submissions in
accordance with customer contracts and company’s policies and procedures.
· Based on established work instructions, research, monitor, update and maintain contract memberships.
· Research and assign Class of Trade to members on contracts. Maintain accurate documentation to support Class of Trade assignments.
· Develop, maintain and enhance an effective working relationship with customer contacts, Pricing and Contracts, Government Reporting and National Account Managers to provide a team approach to customer issue resolution.
· Present customer account status to supervisor / advisor.
· Resolve unmatched customer deductions, process credit memos and resolve unapplied cash in accordance with policies and procedures.
· Maintain accurate record of accounts receivable.
· Manage assigned accounts which includes, but not limited to, analyze and provide monthly reporting to customers, management and various company departments, create/distribute all customer account correspondence and provide insight regarding customer feedback to internal departments.
· Perform other duties as assigned.
Requirements:
· Minimum of a High School Diploma required, Bachelor’s degree preferred.
· 3+ years of like/related experience
To apply for this job email your details to pancoaststaffing7@gmail.com
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