Employee Services Rep (Remote) $20.00 per hour

Pittsburgh area corporation in need of a Employee Services Representative.

Responsibilities include:

· Research and respond to employee inquiries, within 24 business hours, received via multiple sources supporting all HR functions and provide a high level of customer service to employees focused on First Call Resolution.

· Responsible for accessing and completing transactions through multiple HR Technologies to include but not limited to account creation, password resets and troubleshooting.

· Provide process support for establishing/maintaining records in numerous external vendor systems.

· Develop a working knowledge of HR policies, procedures and guidelines supporting HR

transactional activities.

· Support key initiatives operated through the Regional HR Service Center.

· Communicate with appropriate parties as required to research and resolve employee inquiries.

Requirements:

· Bachelor’s Degree (or equivalent) in Human Resources or related field

· 2+ years of HR or Client Service background experience required.

· MUST possess general knowledge regarding HR Policies and Procedures.

**NOTE: Must live in the Eastern Time Zone**